Shipping policy

Shipping Policy

Last updated: October 2, 2026.

This policy explains where Cutore ships, how much shipping costs, and when you can expect your order. Please review your shipping address before completing checkout.

Shipping destinations

We ship only to addresses in the United States. We do not currently ship to destinations outside the United States. Delivery availability for your specific address is confirmed at checkout.

Shipping cost

Standard shipping is free for eligible orders delivered within the United States. There is no minimum purchase amount. The shipping charge for standard shipping is $0.00 at checkout.

Order processing (handling time)

Orders are typically prepared and handed to the carrier within 1–2 business days after the order is placed. Business days are Monday through Friday, excluding US public holidays. Orders placed on weekends or public holidays begin processing on the next business day. Processing time is separate from transit time.

Transit time and estimated delivery

After the carrier accepts your package, standard shipping typically takes 3–7 business days to reach an eligible US address. The total estimated delivery time is 4–9 business days from the start of processing: 1–2 business days for handling plus 3–7 business days in transit. These ranges are estimates, not guaranteed delivery dates. Weather, holidays, carrier disruptions, remote destinations, and address issues can cause delays.

Order and shipment updates

We will send a shipment update when your order has been shipped. If tracking is available, the update will include tracking details. Tracking may take time to update after a shipment is handed to the carrier. An order containing multiple items may arrive in separate packages; any available tracking information will be provided for each shipment.

Address accuracy

Customers are responsible for providing a complete and accurate shipping address. If you notice an error, contact us as soon as possible using the contact information on our store and provide your order number. We will try to help before shipment, but cannot guarantee a change once an order has been processed or handed to the carrier. If a package is returned because the address was incomplete or incorrect, contact us to discuss the available options.

Delayed, missing, or damaged packages

If tracking shows no movement for an extended period, a package is marked delivered but cannot be found, or your order arrives damaged, please contact us using the contact information on our store. Include your order number and any relevant tracking details or photos so we can review the issue. For a package marked delivered, please first check the delivery location and with others at the address. We will review the circumstances and help determine the next steps. Returns and refunds are governed by our Return and Refund Policy.